# Login Options and User Integration

### LOGIN OPTIONS – Choose your login procedure

The platform makes the login process easy for your employees. Depending on the product you use, the platform offers various options. With a BASIC access, the administrator can invite new users to the platform, or simply add new users directly out of the admin area. The default login for all products is via username and password.

![](/files/-M2bbI9OtFvreLfeyhIO)

The ADVANCED platform version offers you two additional interfaces for integrating new users and logins.

### SINGLE SIGN-ON INTERFACES

#### Email token

With the Single Sign-on authentication based on email tokens, all employees who have a personal company email address are given access to the platform without any username or password. For this purpose, a special login page for your company exists. A user will enter his company email address and will receive a login link valid for 24 hours via email to the same email address. You will find this link in the admin area under organisation. Here you also specify a whitelist of allowed company domains for which the login is possible.

{% hint style="success" %}
Top advantage: This procedure is technically fast and easy to implement. Everyone with a company email address can login to the system, without a username and password that have to be saved and remembered.
{% endhint %}

#### **SAML 2.0**

With the single sign-on procedure based on SAML 2.0, the login is integrated into the company’s user authentication process. Once a user is authenticated to the company’s infrastructure, the user will automatically login to the platform by simply clicking a specified link on the company intranet. In order to apply SAML 2.0, you specify the configuration for SAML in the admin area under organisation and your IT can integrate the platform into your company intranet.

{% hint style="success" %}
Top advantage: The platform is integrated into your intranet with. No separate user login is necessary, no additional username and password is required.
{% endhint %}

###


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.x-assist.crisis24.com/interfaces/interfaces-1.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
